Configure pre-defined time frames for technicians to pick up tickets.
Enable technicians to transfer or close chats and quickly create tickets from chat conversations. Optional Live Chat is currently closed.
Welcome to Affinity Plus Live Chat! Enable end users to initiate a Live Chat session to asian message a new ticket or follow up on an existing one. Once you fill out the info below and start the secure online chat, you'll be in touch with a member advisor.
Automatically route incoming chat messages to appropriate technicians for speedy ticket resolution. Record all conversations in the searchable chat history.
What Customers Say With business rules, we have been able to cgat that tickets are handled by the right teams, ensuring faster resolution times for end users. Send auto-responses to end users with customizable welcome, missed chat, and transfer messages.
Route chat requests to the right technicians by excluding irrelevant sites or technicians. Empower requesters with a convenient communication channel.
ᐈ remove powered by with an addon + | wouldyouratherquestions.xyz
And how can we help? ServiceDesk Plus Features Self-service Help desk live chat support software Simplify ticket resolution for technicians.
Allow end users to share files, screenshots, and other relevant resources as attachments within the conversation. Your Member or Name What are we chatting about today?